The Carriage Shuttle

We ask you make reservations at least 14 days in advance. To guarantee availability, please make your reservation earlier. Our busiest time of the year is late summer and fall and weekend book up very quickly.

Minimum hours of service will be no less than three (3) hours except for fixed fee trips (see below).

The Carriage can be your solution for one way drop off transport to airports, local venues, local sporting events or other destinations in or around the Greater Shenandoah Valley and Virginia's Blue Ridge. These trips will be quoted as a fixed fee engagement but will be based on one hour of service by law.

Your reservation will start at the pickup location when the first passenger loads and ends at the last passenger drop off location.

Drinking alcohol is allowed for all passengers 21 and over. You may not take alcohol or any open container off the shuttle when a stop is made. No one is allowed to bring open containers onto the bus at any time. Non-alcoholic beverages are welcome as well.

The Carriage is a non-smoking, non-vaping shuttle.

Yes, eating is allowed on the bus. Most venues will not allow you to bring in outside food.

Trash and recycling receptacles are available for our guests and we ask that you place all trash in the receptacles. We ask that you leave The Carriage in a condition that would not result in special cleaning requirements. Should special cleaning be required because of excessive spillage, trash, smoking, vaping or other excessive mess, a $500 damage fee will be charged following the trip completion.

If passengers will be riding who are under the age of 21 and there will be alcohol consumption on the bus, please disclose that during the reservation process. Additional forms will be required. All passengers under the age of 18 must be accompanied by a parent or legal guardian.

Cancellation & Rescheduling Policy You may change or cancel your reservation with a full refund if you notify The Carriage at least 14 days before your scheduled trip date. If a deposit has been submitted, all change or cancellation requests must be made in writing by email to thecarriageshuttle@gmail.com.

If you need to cancel within 14 days of the trip date, your deposit will be non-refundable. However, we will gladly work with you to reschedule your trip to a new date within one year of the original reservation.